Intrapay’s Ultimate Zero-Risk Refund Guarantee: Your 300-Day Purchase Protection

At Intrapay, our commitment is to provide premium quality products and services with unmatched customer confidence. We stand firmly behind everything we offer, which is why we’ve established the industry-leading 300-Day Full Refund Guarantee on most items. This is your ultimate purchase protection plan, designed to ensure a zero-risk buying experience.

We proudly operate under a No-Questions-Asked policy. This means your refund process is entirely hassle-free and straightforward. Apply for your refund anytime within the generous 300-day window, and you are guaranteed to receive 100% of your money back, without a single question about your decision. This exceptional guarantee demonstrates our belief in our products and our dedication to total customer satisfaction.

Essential Policy Details: Understanding Your Protection

While our commitment to satisfaction is absolute, we recognize that different product types require specific policies. To ensure a smooth process for every transaction, please note that the specific terms and refund period may vary slightly based on the product category. Always treat this document as your guide to Intrapay’s flexible refund policies.

Product-Specific Guarantee Variations

• Varying Refund Periods: The core 300-day guarantee period is subject to change for specialized items, including physical products return policy, digital products guarantee, and any item with a pre-defined expiry date.
• Time-Limited Services: The refund amount and processing timeframe may differ for third-party, time-limited services such as domain registration policy, web hosting refund, email accounts, and similar specialized offerings.
• Subscriptions and Payments: Specific, detailed terms will apply for subscription cancellation policy (like Prime ID) and for recharges and bill payments, where provider status is key.

To guarantee a smooth and hassle-free refund experience, we kindly ask you to carefully read and understand the specific Intrapay Refund Policy details relevant to your exact purchase. Being fully informed prevents any future issues and ensures you leverage your comprehensive Intrapay purchase protection.

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Intrapay Prime ID Subscription: Your 300-Day Zero-Risk Premium Subscription Cancellation

We are so confident in the exclusive benefits and value of your Intrapay Prime ID that we offer a strong 300-Day Full Refund Guarantee on your subscription fee. This is the gold standard for premium subscription cancellation. We proudly adhere to a No-Questions-Asked policy—your Prime ID refund is 100% approved, and you can leave whenever you need to, worry-free.

Getting Your Prime ID Refund: The Timeline Difference

You can apply for a subscription refund anytime within the generous 300 days from your original subscription date.

The crucial detail for your refund is when you submit your request, as this determines the inclusion of taxes (GST):

Refund Timeline (Prime ID Subscription Cancellation)	Refund Amount	Keywords
Within the Same Subscription Calendar Month	100% Full Refund (Including GST/Taxes)	Full refund guarantee, 100% money back, tax-inclusive refund
After the Subscription Month (Up to 300 Days)	100% of the Base Subscription Fee (Excluding GST/Taxes)	Subscription fee refund, GST excluded, partial refund policy

Important Details & Dates for Your Full Tax Refund

Please review these specific dates carefully to ensure you receive the maximum refund amount you expect.

1. 100% Full Refund Window (Including GST/Taxes)To qualify for a 100% full refund of the entire amount paid (including all applicable GST/Taxes), your refund request must be submitted within the same calendar month you subscribed, and strictly by the following deadlines:
   • By the 29th of the Month: This deadline applies to all months except February. (Example: Subscribed Jan 21, 2025, apply by Jan 29th for full 100% refund.)
   • By the 26th of February: This specific date is the deadline only for the subscription month of February.
   • By the 30th of the Month: This is your general refund deadline for all other calendar months.
2. Refund Excluding GST (300-Day Standard Window)If you apply for the subscription cancellation after the tax-inclusive deadlines but still within the extended 300-day guarantee period, you will receive a refund for 100% of the base subscription amount. However, the GST/Taxes will be excluded from this standard refund amount.

Scenario	Amount Paid	Refund Applied	Refund Amount You Receive	SEO Focus
Full Refund (Max)	₹590 (₹500 subscription + ₹90 GST)	By the 29th of the same month	₹590 (100% of everything)	Max refund, early cancellation, tax-inclusive money back
Standard Refund	₹590 (₹500 subscription + ₹90 GST)	After the 29th (within 300 days)	₹500 (Subscription amount only)	300-day refund, base fee refund, standard cancellation policy

By purchasing and using the Prime ID, you acknowledge and agree to these specific terms and conditions for the Intrapay Prime ID Refund Policy.

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Intrapay’s 10-Day Worry-Free Physical Product Guarantee

Your satisfaction with physical products is our priority. That’s why we offer a simple, straightforward 10-Day Return and Refund Policy. This brief but sufficient window allows you to inspect your physical goods and initiate a return request if the product isn’t absolutely perfect.

To qualify for our hassle-free refund process, you must initiate your return request within 10 days of the delivery date.

Conditions for Physical Product Returns

To ensure your refund is approved quickly and without delays, all returned physical products must strictly meet these simple conditions:

• Original Condition: The physical goods, including all accessories, original packaging, and price tags, must be intact and in the exact same condition they were received in. We cannot accept returns on products showing signs of wear or damage.
• Complete and Undamaged: The returned item must show no damage, no signs of use, and must include all missing parts and accessories.

Meeting these clear criteria is essential for a smooth, hassle-free return and refund process for physical products.

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Intrapay’s 7-Day Digital Product Guarantee

We understand that digital products and online courses must meet your exact expectations and description. Therefore, we offer a clear 7-Day Refund Policy on our digital content. This ensures you have a full week to evaluate the delivered files.

Digital Product Policy Variations

Since our digital products vary widely—from eBooks to extensive online courses—the specific refund policy is determined by the product category. To ensure you understand your rights, before you buy, please carefully read the policy detailed on the individual product description page to understand the specific terms for your digital purchase guarantee.

Specific Refund Policy for eBooks & PDF Courses

For all eBooks and PDF courses, you have 7 days from the date of purchase to apply for a digital product refund, based on the following quality and content guarantees:

Refund Eligibility Criteria	Keywords
Content Match Failure:	The eBook or PDF received is different from the product ordered, or the content differs significantly from the key points mentioned in the product description.
Missing Pages:	Receiving a file with fewer pages than the count explicitly listed in the description.
Unreadable Quality:	Finding a misprint or light print that makes the text unreadable or functionally unusable.

We are committed to delivering the exact, high-quality digital content you purchased, and our 7-day policy ensures you get the value you paid for.

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Intrapay’s Refund Policy for Recharges & Bill Payments: Transaction Status Guarantee

When utilizing our platform for mobile recharges or bill payments, your refund eligibility is critically determined by the final Transaction Status. For quick resolution, please always check the status message (via pop-up or notification) immediately after your transaction is completed.

Successful Transactions (Finalized Payment)

A transaction with a Successful status means the payment has been processed and applied to the service provider. No refund will be provided in the following circumstances:

• Successful Status: If your transaction receipt shows a Successful status, the service provider has received the funds, and no refund will be issued by Intrapay.
• Wrong Number/Account Error: If the recharge or bill payment was successful but you mistakenly entered the wrong number or account, no refund will be accepted. You are required to always double-check your payment details before confirming any recharge or bill payment transaction. Once the status is Successful, no refund can be processed.

Pending, Queued, or Failed Transactions (Automatic Refunds)

In cases where your transaction has not yet finalized, our robust auto-refund system is in place:

• Status: PENDING or QUEUED: Please wait for a minimum of one hour (60 minutes). If the status does not change to FAILED or SUCCESSFUL within that time, an automatic refund will be processed to your Intrapay wallet within 48 hours as per our auto-refund policy. You do not need to apply for a refund.
• Status: FAILED: Refunds for failed transactions are typically instant. If you do not see the refund immediately, you may then apply for one, though this is rare.

Successful Status, But Service Not Received?

If your transaction status is Successful, but your recharge hasn’t been applied or your bill hasn’t been paid, please follow these mandated verification steps:

1. Wait 1 Hour: Please wait for at least one hour as the status may change or the service may be applied by the provider.
2. Verify with Provider App: If the status remains Successful after one hour, you must verify the payment status directly on your service provider’s official app (e.g., Airtel Thanks, MyJio, Vi, BSNL Self Care).

Provider	Action Required	Refund Timeframe
Airtel, Jio, Vi (Vodafone Idea), BSNL	Check the respective official app. If the recharge/payment is missing, apply for a refund with a screenshot of the app’s transaction history showing the missing payment.	Refund processed within 48 hours upon successful approval.

Applying for a Refund After a Successful Status: The Proof Requirement

If your transaction status is Successful but you haven’t received your service, you may apply for a refund after following the verification and screenshot steps.

Key Rules for Re-Attempting Payment: We understand the urgency. You CAN attempt the recharge or bill payment again after applying for a refund for the first transaction. You will receive the refund for the initial, failed service attempt.

⚠️ CRITICAL WARNING: You MUST Include Your Proof!

To protect yourself from losing the amount of both transactions, your refund application must include the following:

1. Wait at Least One Hour (60 Minutes): The transaction status can change within the first hour. Wait for this minimum time before capturing the screenshot.
2. Provide the Correct Screenshot: Your refund application must include a clear screenshot from the relevant service provider’s app that explicitly shows you did not receive the recharge or bill payment.

If you recharge again without including the required service provider app screenshot in your initial refund application, and the first transaction is later confirmed as successful by the service provider, both transactions will be considered successful, and neither will be eligible for a refund.

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Intrapay’s Specialized Service Policies

Domain Name Policy: Understanding Domain Registration Policy

Domain names are unique, globally registered, third-party services, and their registration is almost always final. This makes a domain refund non-existent in the industry.

1. If You Purchased Your Domain Directly: If you registered the domain yourself, its management is entirely outside our control. For any cancellation or issue, you must contact your domain registrar directly.
2. If Intrapay Registered It For You: We provide this as a convenience. Once registered, we give you all domain-related credentials. Since this is a third-party, non-reversible service, we are unable to process refunds for the cost of the domain registration itself.
3. Typos and Mistakes are Permanent: You must double-check every spelling, extension (.com, .net, etc.), and detail before finalizing a purchase. Once registered, a domain cannot be edited or refunded. Any mistake requires the purchase of a new domain name with no refund for the initial purchase.

Intrapay’s Hosting Refund Policy: Clarity on Web Hosting Refund

Reliable web hosting is essential. Our hosting refund policy depends on how you acquired the service:

1. Hosting Purchased by You (Directly): If you registered your hosting account yourself, you must contact your hosting provider (registrar) directly for any web hosting refund requests.
2. Hosting Purchased by Intrapay (Third-Party Service): If we purchased and set up third-party hosting on your behalf, the service is governed by the third-party provider. The refund process is outside of Intrapay’s scope.
3. Hosting Purchased Directly From Intrapay (30-Day Guarantee):
   • When you choose Intrapay as your direct hosting provider, we offer a 30-day refund guarantee on all our hosting packages.
   • This is backed by our no-questions-asked policy for a hassle-free refund.
   • Important Timeframe: The 30-day refund window is strict. No refund application will be accepted after 30 days from the date of purchase.

Intrapay’s Source Code Confidence Guarantee: Software Source Code Warranty

We are committed to delivering high-quality, functional source code backed by an exceptional software source code warranty, focusing on support rather than immediate refunds.

1. Our Core Guarantee: We provide a full, working demo before purchase and guarantee to deliver the code exactly as shown. All software includes 6 months of free support.
2. Bugs & Functionality: We do not offer immediate refunds for bugs. Instead, we are committed to fixing them! We will use the 6 months of free support to resolve any and all software-related issues to ensure the code works as advertised.
3. When a Refund IS Approved: A refund is considered only if we fail to uphold our commitment:
   • Failure to Deliver: If we fail to deliver the software as shown in the demo, OR
   • Failure to Fix: If we fail to fix a confirmed bug or deficiency within a reasonable timeframe.
   • In these cases, we will either fix the source code or issue a full refund for the amount paid.

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Confidence in Every Transaction & 24/7 Support

We’ve detailed all the necessary Intrapay Refund Policies to ensure your complete peace of mind. Please take a moment to carefully read and understand all the terms mentioned above before proceeding with your transaction. Being informed is the best form of purchase protection!

Should you ever need assistance, the Intrapay Support Team is available to assist you 24 hours a day, 365 days a year. Contact us anytime—we’re here to help you resolve any problem!

Contact Method	Details
Email Support	intrapay2023@gmail.com
Call / WhatsApp / Text	9694000940
Online Ticket	Create a ticket via our Contact Us page on the website.
Community Support	[Link to WhatsApp Group]

For our complete contact information, including office addresses and comprehensive support channels, please visit our dedicated Contact Us page on the website: [Link to Contact page]

Go ahead and proceed with your transaction—Intrapay has you covered with the best money-back guarantee in the industry!